Shipping Policy
Dispatch
Place your order today and we aim to dispatch within 24hrs of cleared payment - excluding Sundays & Bank Holidays.
Postage
Postage costs are worked out from the combined weight of items ordered and the price based on Royal mail prices with a small amount added for packing materials.
Post and Packing costs per item are usually substantially less when several items are ordered together so sometimes adding a 2nd item will not inflict any further postage costs.
Terms & Returns
By purchasing a product you also agree to our returns policy and terms and conditions.
Shipping Options
We currently only offer 2nd class Royal Mail as a shipping option. When you click "add to basket" you will be taken to the shopping cart or you may click the "Checkout" button in the top menu of our website to be taken there without adding any further items. The "Current shipping" drop down list displays the cost of the delivery method available to you.
Packaging
Fairfresh aim to be as environmentally friendly as possible. Orders are nearly always sent out in recyclable or recycled boxes. We save packaging and boxes from our suppliers and local businesses. Every item purchased will be packaged and posted with care.
Returns Policy
Our products are all checked before dispatch and we make every effort to ensure that your purchase arrives in perfect condition and that they are what you have ordered!
If you should have a problem, please contact us within 7 days of receipt of your purchase. We will do our best to sort any problems out.
After you have contacted us, we will then be happy to exchange your item, or refund you. Provided the goods are returned to us, in the original undamaged packaging and in a re-saleable condition.
We regret that we cannot refund your return postage or packaging costs.
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